Frequently Asked Questions

What exactly are "natural" apples?
Natural apples are unsulphited, therefore the colour has turned naturally brown through contact with oxygen.

What exactly is "natural" honey?
Natural honey is pure unadulterated honey.

Is the honey you use pasteurized or not?
Yes, the honey we use is pasteurized. Pasteurization is a process that kills the harmful bacteria that may be present in the honey.

I bought and tried your Skinny Dippers™ crackers. Why have you added honey or organic brown cane sugar to a product that is so well developed?
The Skinny Dippers™ taste the best with the addition of honey. It is flat and unremarkable in flavour without it. Honey is also the traditional premium sweetener of the middle east, where Skinny Dippers™ originates. Of all the sources of sugars, honey is the purest natural form of sugar. Our Organic Whole Wheat and Organic Spelt Skinny Dippers™ were developed with organic brown cane sugar so as to be vegan friendly.

Are oats considered whole grain?
Yes, all oats are considered whole grain, which means that they are a natural or unprocessed grain containing the germ and the bran.

Why are whole grains dry and gritty?
Whole grain foods have a subtle, pleasant flavour that is often described as "nutty." Think of the chewy moist interior centre of a 100% multigrain bread or the last bowl of hot steamy oatmeal you ate on a cold winter morning. The signature taste of whole grains may be why they may more often be preferred by adults, who have a more sophisticated palate, and yearn for satisfying food flavors. Contrary to popular belief, whole grains are usually neither dry nor gritty because they are usually combined with ingredients that add moisture. It may be that foods that are considered "healthy," like whole grains, are thought of by some as being devoid of good taste and less satisfying from a flavour perspective. But, in fact, whole grains can be a delicious part of any healthy diet.

If you'd like to learn more about Whole Grains please visit:

http://www.ohea.on.ca/Files/HolesInWholeWheat.pdf

Is your product GMO free?
Yes, our product is GMO (Genetically Modified Organism) free.

What percentage increase in price would result to the consumer if you used organic ingredients?
The average consumer could expect to see an increase of 25 to 30% on an all organic product.

What is your Peanut Policy?
Below we have outlined 'Ozery Bakery Inc.'s Nut Policy', however, this is only OUR policy, not all of our suppliers will provide us will letters guaranteeing that their product does not come in touch with peanuts or tree nuts. We do our best to search for suppliers that will give us their guarantee, and the majority of them do, but not all. That being said:

1. Our products do not contain peanuts or tree nuts.

2. We are a HAACP certified facility and being such, all of our employees are trained in safe food practices and particularly allergen related food ingredients. Our staff are not allowed to bring peanut products into the plant. All staff are trained in GMP (Good Manufacturing Practices) and observe them.

Why is regular whole wheat flour enriched?
Regular whole wheat flour is enriched due to the fact that when the wheat germ is separated out, vital nutrients are lost (B vitamin and iron). They are added back whole wheat to make it nutritionally similar to whole grain.

What is stone ground whole wheat flour?
Stone ground whole wheat is whole grain wheat flour crushed with mill stones. Stone mill stones are an old fashioned way to ground the whole wheat berry to make flour.