Q. What makes your food natural?
A. Our products aren’t produced by any process that adds additional chemicals to the ingredients. We use only natural ingredients that are grown and produced by ancient methods, such as fermenting, grinding, sifting, pickling or smoking. Our natural storage methods include refrigeration or freezing.
Q. What are whole grains?
A. Whole grains are the whole grass berries as found in nature. They are made of three distinct parts: bran (the tough outside covering), germ (the baby plant for the next generation), and endosperm (the starchy part that feeds the baby plant). All 3 parts must be intact, in the same combination they’re found in nature, to make whole grain flour. Wheat, oats, spelt, Kamut®, and rye are typical ingredients that make whole grain flours.
Q. What artificial chemicals do you use in your products?
A. We don’t use any!
Q. What artificial preservatives do you use in your products?
Q. Do you make gluten free products?
A. No, we have wheat flour, rye flour, barley flakes, spelt and Kamut® that all contain gluten.
Q. What is cultured wheat starch?
A. Cultured wheat starch is dried natural sour dough.
Q. Besides adding flavor, why is salt used in your products?
A. Salt is a functional ingredient in bread baking. It adds to the structure of the dough by firming the gluten that holds it together. Salt also has a profound effect on shelf life. Low salt breads go moldy much faster at room temperature. Our R&D team is constantly on the search for ways to reduce salt and still deliver the wholesome flavor and goodness our valued customers have come to expect.
Q. What does your KSA symbol mean?
A. It means that all ingredients are approved by the KSA, Kosher Supervision of America. Our bakery products are free of dairy and meat ingredients.
Q. What is the best way to store your products?
A. Our products contain no artificial preservatives, so the best way to keep them fresh is to freeze them right away. Freezing quickly locks the moisture in. Refrigerators work on the principle of drawing out heat, which takes the moisture out along with it. OneBuns and Morning Rounds can be taken from the freezer and thawed at room temperature for 30 minutes, or popped in the toaster (400°F) for about a minute for fresh-baked flavor and texture.
Q. What is HACCP?
A. Hazard Analysis Critical Control Points (HACCP) is a systematic preventive approach to food safety that addresses physical, chemical, and biological hazards as a means of prevention rather than finished product inspection.
HACCP is used in the food industry to identify potential food safety hazards, so that key actions can be taken to reduce or eliminate the risk of the hazards being realized. It was created by NASA to feed astronauts on space flights. It has been adopted worldwide to produce safe foods, cosmetics and pharmaceuticals. Food suppliers that follow HACCP principles follow strict procedures and guidelines to produce, track, and control the quality of the food they produce.